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Know what to check next.
Explore free guides on scams, identity theft and account security.
Verify an Unexpected Account Alert
A message says your bank, shopping or email account is in danger. Pause and verify it through a channel you chose yourself.
Spot a Fake Delivery Text
A missed-delivery notice can lead to a lookalike payment page. Check the shipment without following the text.
Buy More Safely on an Online Marketplace
Check the listing, seller and payment route before buying from a marketplace you do not know well.
First Steps When Your Identity Is Misused
Organize what happened and use official recovery tools when an account or identity record appears to be misused.
When a “Recovery Service” Contacts You
After a loss, a second caller may promise to return your money. Know the warning signs before paying or sharing more information.
Secure a Hacked Email or Social Account
Regain control, review changes and warn contacts when an email or social account behaves unexpectedly.