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Refund and cancellation policy
Information about membership billing questions and cancellation.
Review before subscribing
The applicable price, billing period, renewal date, cancellation method and refund terms must be presented before you authorize a membership charge. Keep the confirmation for your records.
Cancellation
Use the billing instructions provided with your subscription or contact [email protected] for assistance. A cancellation request does not erase charges already incurred, subject to the terms presented at purchase and applicable law.
Refund requests
Use the contact method above with the account email, charge date and a description of the issue. Do not send full card numbers or security codes. We review requests under the terms presented at purchase and applicable rights.