When a message or transaction raises concern, take a moment to verify it independently. Use this guide to organize next steps and open the linked official guidance.
Work through it.
- 01
Notice the story: a missing address, small redelivery fee or urgent deadline. None proves the message came from a carrier.
- 02
If you ordered something, open the retailer account or carrier website directly and compare the tracking status. Do not enter card or identity details on a page reached through the text.
- 03
Report an unwanted text using your phone’s report option or forward it to 7726 where supported. Delete it after preserving any evidence you need.
- 04
If you already supplied card details or credentials, contact the card issuer through a trusted number, secure the affected account and review unfamiliar activity.
The right response depends on what information or money was involved. This guide is general education, not financial or legal advice, and NOVANESTFS does not investigate cases or recover funds.
Source desk.
Review the current guidance and contact the relevant organization through a verified channel.